At FlightExperto, we understand that travel plans may change. This Cancellation Policy explains how cancellation requests are handled, what charges may apply, and how refund eligibility is determined for bookings assisted through our platform.
By confirming a booking with FlightExperto, you acknowledge and agree to the cancellation terms outlined below, along with the individual policies of airlines and third-party travel service providers.
All cancellations are subject to the fare rules established by the airline, hotel, or travel service provider. These rules determine whether a booking is refundable, partially refundable, or non-refundable.
Certain promotional or restricted fares may not allow cancellations after ticket issuance. In some cases, airlines may offer travel credits or rebooking options at their discretion.
FlightExperto may apply a service fee for processing cancellations, in addition to any airline or supplier penalties. All applicable charges are disclosed before final confirmation.
Cancellation eligibility and refund amounts depend on the timing of the request relative to the scheduled departure.
Certain bookings may be non-cancellable or non-refundable due to supplier restrictions, including:
In cases involving weather disruptions, government regulations, natural disasters, or other events beyond our control, cancellation and refund decisions are determined by the airline or supplier. FlightExperto will assist in exploring available options where possible.
Refunds for eligible cancellations are processed only after airline or supplier approval. Approved refunds are credited to the original payment method within standard processing timelines.
Service fees and payment processing charges are generally non-refundable. FlightExperto does not intentionally delay approved refunds.
FlightExperto operates in accordance with applicable consumer protection regulations and airline policies. Our cancellation practices follow transparency and advertising compliance standards.
FlightExperto acts as an independent travel booking assistance provider. Cancellation and refund outcomes are governed by airline and supplier policies. FlightExperto does not control or guarantee third-party decisions.
